Citrix Workspace app for Windows is a free-to-install app that provides access to your applications and desktops using Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) from a remote client device. Citrix Workspace app provides access from your desktop, Start menu, Citrix Workspace user interface, or web browsers.
You can use Citrix Workspace app on PCs, tablets, and thin clients. By using Citrix StoreFront with Citrix Workspace app, your organization can provide self-service access to applications and desktops. And that access comes with a common user interface, regardless of the endpoint device hardware, operating system, or form factor.
For information about the features available in Citrix Workspace app for Windows, see Citrix Workspace app feature matrix.
Important:
This documentation reflects features and configurations in the Current Release (CR) of Citrix Workspace app for Windows.
The documentation for the Long Term Service Release (LTSR) version of Citrix Workspace app 2402 for Windows is available at Citrix Workspace app LTSR for Windows.
For more information about the lifecycles of CRs and LTSRs, see Lifecycle Milestones for Citrix Workspace app.
For detailed information about the features, fixed issues, and known issues, see the About this Release page.
For more information about new UI features, see What’s new for Workspace UI.
For information about deprecated items, see the Deprecation page.
Citrix Workspace app for Windows is adapted for use in languages other than English. For a list of languages supported by Citrix Workspace app for Windows, see Language support.
Documentation for this product version is provided as a PDF because it is not the latest version. For the most recently updated content, see the Citrix Workspace app for Windows current release documentation. That documentation includes instructions for upgrading from earlier versions.
Note:
Links to external websites found in the PDF take you to the correct pages, but links to other sections within the PDF are no longer usable.
| Data collected | Description | What we use it for |
|---|---|---|
| Configuration and usage data | The Citrix Customer Experience Improvement Program (CEIP) gathers configuration and usage data from and automatically sends the data to Citrix and Google Analytics. | This data helps Citrix improve the quality, functionality, and performance of the , appropriately allocate resources for product development purposes, and maintain service levels and manage staffing and infrastructure investment. |
As noted above, Citrix collects configuration and usage data to improve the quality, functionality, and performance of Workspace App, and to allow Citrix to appropriately allocate resources for product development purposes, as well as to maintain service levels and manage staffing and infrastructure investment. The data is used and analyzed in aggregated form only. No user or their machine is singled-out and no analysis is performed on specific end users based on the CEIP data.
The specific CEIP data elements collected by Google Analytics and Citrix Analytics are:
| Operating system version* | version* | Authentication configuration | language |
| Session launch method | Connection error | Connection protocol | VDA information |
| Installer configuration | Installer state | Client keyboard layout | Store configuration |
| Auto-update preference | Connection Center usage | configuration | Reason for the offline banner |
| Device Model/Properties | Citrix Virtual Apps and Desktops Session Launch Status | Virtual app/desktop name | Auto-update Status |
| Connection Lease Details | to Workspace URL Migration Feature Usage | Usage | Auto-update channel |
| Inactivity Timeout Details | Version |
Note:
Starting with version 2206, the doesn’t collect any CEIP data from users located in the European Union (EU), European Economic Area (EEA), Switzerland, and United Kingdom (UK). Update your if you wish to take advantage of this functionality.
Starting with version 2205, both users and administrators can stop sending CEIP data (except for the two data elements which can be blocked as specified in the Note below) by following the below steps.
You can also navigate to the following registry entry as an administrator and set the value as suggested:
Path: HKEY_LOCAL_MACHINE\ SOFTWARE\Citrix\ICA Client\CEIP
Key: Enable_CEIP
Value: False
Note:
Once you select No Thanks or set the Enable_CEIP key to False , you can also stop sending the final two CEIP data elements, that is, Operating System and version, by navigating to the following registry entry and set the value:
Path: HKEY_LOCAL_MACHINE\ SOFTWARE\Citrix\ICA Client\CEIP
Key: DisableHeartbeat
Value: True
Citrix handles your data according to the terms of your contract with Citrix, and protect it as specified in the Citrix Services Security Exhibit. Citrix Services Security Exhibit is available on the Citrix Trust Center.
For product releases that have reached End of Life (EOL), see Legacy documentation.
The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.
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本服务可能包含由 Google 提供技术支持的翻译。Google 对这些翻译内容不做任何明示或暗示的保证，包括对准确性、可靠性的任何保证以及对适销性、特定用途的适用性和非侵权性的任何暗示保证。このサービスには、Google が提供する翻訳が含まれている可能性があります。Google は翻訳について、明示的か黙示的かを問わず、精度と信頼性に関するあらゆる保証、および商品性、特定目的への適合性、第三者の権利を侵害しないことに関するあらゆる黙示的保証を含め、一切保証しません。
ESTE SERVIÇO PODE CONTER TRADUÇÕES FORNECIDAS PELO GOOGLE. O GOOGLE SE EXIME DE TODAS AS GARANTIAS RELACIONADAS COM AS TRADUÇÕES, EXPRESSAS OU IMPLÍCITAS, INCLUINDO QUALQUER GARANTIA DE PRECISÃO, CONFIABILIDADE E QUALQUER GARANTIA IMPLÍCITA DE COMERCIALIZAÇÃO, ADEQUAÇÃO A UM PROPÓSITO ESPECÍFICO E NÃO INFRAÇÃO.