Go to the Comment panel and look under the Comments List. Do these sticky
notes appear there?
If not then someone probably flattened the file at some point, removing all
information related to the comments and turning them into a static graphic
On Fri, Oct 9, 2015 at 2:18 AM, AABBCCJuile
1 1 Upvote 13 Replies 13
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What happens when you click on the option to expand and close comments?
Do you see any behavior?
Also check if your Acrobat is updated to the latest patch.
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Enthusiast , /t5/acrobat-discussions/can-t-open-comments/m-p/7646115#M23016 Oct 08, 2015 Oct 08, 2015Copy link to clipboard
I have the latest version of Acrobat, I believe. At least, when I go to the Creative Cloud, it doesn't tell me there's an update.
The little yellow squares with the white voice bubble icons are on the pdf. But. I can only see them. I can't click on them or select them. It only selects the text behind them. It's like they are not really there.
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Community Expert , /t5/acrobat-discussions/can-t-open-comments/m-p/7646116#M23017 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
Go to the Comment panel and look under the Comments List. Do these sticky
notes appear there?
If not then someone probably flattened the file at some point, removing all
information related to the comments and turning them into a static graphic
On Fri, Oct 9, 2015 at 2:18 AM, AABBCCJuile
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Enthusiast , /t5/acrobat-discussions/can-t-open-comments/m-p/7646117#M23018 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
I went to the comment panel, and they were not there. So I'm sure this is what happened. Thank you.
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/t5/acrobat-discussions/can-t-open-comments/m-p/7646122#M23023 Feb 21, 2018 Feb 21, 2018Copy link to clipboard
How can someone save the file so they don't flatten it and the comments show up on my end?
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Community Beginner , /t5/acrobat-discussions/can-t-open-comments/m-p/7646118#M23019 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
I have had exactly the same issue, I installed Acrobat Reader and that seems to work, seems to me like a very backwards way of doing it but that seemed to work for me
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Enthusiast , /t5/acrobat-discussions/can-t-open-comments/m-p/7646119#M23020 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
fourtwentyseven: So installing Reader enabled you to read the comments?
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Community Beginner , /t5/acrobat-discussions/can-t-open-comments/m-p/7646120#M23021 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
I use Reader to open the PDF and didn't even use Pro, so I now have the two applications on my Mac and I am using Reader to open PDF's with comments, seems a complete nonsense to me but it seems to work
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Enthusiast , /t5/acrobat-discussions/can-t-open-comments/m-p/7646121#M23022 Oct 09, 2015 Oct 09, 2015Copy link to clipboard
I just downloaded and installed Reader. and it didn't solve the problem. But thanks for the suggestion. it was worth a try! I've told my client to look over how she saved the pdf with comments. so hopefully she can avoid flattening it!
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Community Beginner , /t5/acrobat-discussions/can-t-open-comments/m-p/7646123#M23024 Mar 24, 2018 Mar 24, 2018Copy link to clipboard
I just now created a very lengthy comment on a document I created. This document has not yet been distributed, and I realized I need to make an edit. I can see the actual comment in wire-frame squeezed on to the page. However, it is not listed in the side-bar comments/filter/find, etc. and I cannot select it! wassup?? be nice if i could at least copy the text without having to change into edit mode.
using win10, pro dc
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Community Expert , /t5/acrobat-discussions/can-t-open-comments/m-p/7646124#M23025 Mar 24, 2018 Mar 24, 2018Copy link to clipboard
What tool did you use to add the comment?
